Important information for live help users

The live help internet service is committed to providing a high level of assistance to you. We welcome your online inquiry.

While we can provide you with general information about the AIRC’s role, procedures and processes, we are not legally permitted to provide opinion, interpretation, personal comment or legal advice.

For general advice regarding unfair and/or unlawful dismissal claims, please refer to our fact sheet—Termination of Employment—General information (pdf).

Inquiries about terms and conditions of employment, entitlements and award coverage should be directed to the Workplace Infoline on 1300 363 264, or the Workplace Ombudsman.

For limited, free legal advice you can view a list of community legal centres at www.naclc.org.au.